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STEP1 伝える、届ける おもてなしの心 ～電話応対 基本姿勢～
Jan
26
etc.
Friday
10:00 - 11:00
Online event
$34.00
'
STEP2 伝える、届ける おもてなしの心 ～電話応対 きくスキル・話すスキル～
Jan
26
etc.
Friday
11:30 - 12:30
Online event
$34.00
'
STEP3 お客さまの心をつかむ クレーム電話応対 ～第一部 対応の心構え～
Jan
26
etc.
Friday
14:00 - 15:00
Online event
$34.00
'
STEP4 お客さまの心をつかむ クレーム電話応対 ～第二部 対応のステップ～
Jan
26
etc.
Friday
15:30 - 16:30
Online event
$34.00